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Breakthrough learning on social platforms

Maximize the value of new media in your learning programs
By Rebecca Self
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At the intersection of coaching, training and new media, executives ask:

 

-    Can we increase the efficiency and consistency of global rollout using new media?
-    Is it possible to incorporate online tools into our existing training programs?

     to reduce time away from  work and travel costs?
-    Can we use to media for follow-up to our training courses?
-    Could social networking enhance dialogue among dispersed groups in our organization?
-    Can we train our own internal coaching corps online?


cloudsThe answer to these and many more questions we get asked is a resounding, “YES!”

At TNM, we’re working with clients to uncover ways online content and social networking can increase productive dialogue and reduce travel and training costs.

The programs vary from client to client, depending on business needs, budget and corporate culture. Some are using video, audio and written content combined with dialogue in online forums. Some use online forums and content to follow up on live training. Your programs can match your needs.


Reasons for online learning

Organizations today cite numerous reasons for incorporating new media into their training and coaching:
-    Out of necessity to reach dispersed workforces
-    To engage younger generations and harness the power of their creative new media usage
-    To crowdsource and/or increase dialogue across the organization
-    To reduce costs and allow for flexibility in training schedules


How do you begin?

The first step to including new media tools in your organization’s coaching and training programs is a clear assessment of your organizational needs. What’s right for one organization can be an expensive disaster for another.  Our team of PhDs, MBAs and Master Certified Coaches ask the questions to determine your organization’s facility with online communication and which tools fit best with your business needs right now and in the future.


Tools we’re using include

-    Internal social networking forums
-    Ning groups combined with online training modules
-    Training simulations
-    Video and audio content
-    Hybrid live training/mediated group follow-up approaches

Too many organizations waste valuable resources with a “build it and they will come” approach to new media spaces. It’s crucial in the very beginning stages to see where your organization stands with regard to using mediated communication and what kinds of internal communication will be needed for their adoption and sustained value. Most organizations need long-term engagement programs to manage the transition to new media tools.

 

What are the next steps?

The second step is co-creating your content, tools and spaces. Once you’ve charted a course, we partner fully with you to help you design the most appropriate types of coaching and learning experiences for your organization.  Should you use live training, new media or a combination of both?  How do you know?  We’ll work with you to answer these questions and tailor programs to fit your particular business requirements, whether they’re simulations, podcasts, online portals or insight-based live training programs.

The third step is rollout. You need engagement, initiative and impact from your development budget. Here’s where you launch your new products, services and tools to take your organization to the next level and reinforce existing programs that are working well. Our team of coaches based in 20 countries worldwide can support rollout and delivery of global training and coaching solutions.

The fourth step is evaluation.  So many companies use training evaluation as a sort of popularity contest – measuring whether or not participants like the venue, course content and training. What you really want to know is how the training is having a lasting impact toward your business drivers and with your company culture. We’ll work with you to identify what to measure and how – from the very beginning.  Then you’ll know if your training is working and how to tweak it over time. We can work together to design and deliver meaningful experiences and follow-up that meet your business needs now and in the future.

Engagement and impact: coaching, training, and new media combined can deliver unprecedented value from your training and coaching budget.

 

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