Time to Think

Book review by Martin Haworth

Recommended Management Book Review

from Super Successful Manager!™

 

This is a unique book that explains the value of communication between individuals in a very specialized, yet simplistic way. A way that many of us will often fail to understand or use adequately.

It's the skill of using space and silence to build relationships, allowing others to develop and grow in those gaps where we simply shut up and let them. Where we facilitate it, our people have enormous potential, which, as good managers, we want to draw from them.

Kline follows this through, explaining what we need to do more of, do less of and how to build those skills, which for many of us are hidden in the depths of time when we forgot that there was anyone else with a voice - apart from ourselves.

Modern business environments, encouraged by the dog-eat-dog career ladders we all climb, are no place for space, silence and 'Time to Think'. Yet this is the very tactic we should be using, in every interaction we have with others.

Kline explains that this ethic extends through one-to-one interactions; group sessions with our teams; to finding space in a meeting where everyone has the opportunity to say their piece, thus unlocking that, oh so vital, potential.

In some fascinating insights (not least the tension-building opening!), she shows the ways that this one act of generosity, when shared with others, makes the difference.

Nancy Kline has tapped into a rich and unexpected vein for communication skills.

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